Terms & conditions

General Terms & conditions of Use

The General Terms and conditions of use shall govern the business activity on the website tounac.com owned by bookingkit GmbH with office located in D-12059 Berlin, Sonnenallee 223. The company is registered of District Court Berlin-Charlottenburg, HRB 160861 B | VAT ID DE296647620 with Liability insurance at R & V Allgemeine Versicherung AG, Niedersachsenring 13, 30163 Hannover.

TOUNAC.com acts as an aggregator of the experiences offered by individual vendors. The website puts into relation the activity providers with final customers who purchase such products directly from them.

For each reservation, the customer has to accept the terms & conditions of each vendor that can be found in the widget during the booking process. After the purchase the customer is put directly in contact with the vendor receiving its full contact information.


PRODUCTS OFFERED (the Products): TOUNAC sells tickets and vouchers for redeeming tickets or tickets directly issued by the suppliers or by third party sellers to access the Supplier’s premises and exposition and/or to enjoy the leisure/travel services offered by the Supplier (the Supplier’s Service). With respect of any purchase you may make on the Website, TOUNAC acts as an intermediary between the Supplier and the end customers, TOUNAC disclaims any responsibility for the adequacy of the Supplier’s Service or for the consequences of using the Supplier’s Service.

Products are described in the “product description” page of the Website. Prices are calculated in the currency selected by you among those available and always include VAT.

ORDERING PROCEDURE: to place an order for the purchase of one or more Products, you must fill out the online Order Form (to be considered as a contractual proposal) and send it electronically to the Supplier. By submitting an Order Form to them, you state (a) to have fully read and understood the “product description” of the Supplier’s Service and the terms and conditions of sale of the Supplier. We recommend that you read the cancellation and no-show policy of the relevant Supplier carefully prior to making your reservation. You must attend the Supplier’s Service at the time booked, no reimbursement is granted for failure of timely attendance.

PROCESS OF THE ORDERS: upon submission of an Order Form, the vendor shall deliver your electronic ticket or provide via email the location where a hard copy of your ticket has been made available.

PERSONAL DATA: for any information concerning the process of your personal data please refer to our Privacy Policy section.

VENDOR: the local business or person who is selling the activity. The vendor is also the merchant of record.

For further information you can contact the TOUNAC service team at the following address service@tounac.com.

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